Last Updated: March 2025
At Spotlight Behavioral Healthcare Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.
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Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
- Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
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How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our products and services.
- To communicate with you and respond to your inquiries.
- To improve and personalize your experience on our website.
- To send you marketing communications, promotions, and updates if you have provided your consent.
- To monitor and analyze website usage and trends.
Disclosure: Your phone number will be used exclusively to send messages you have opted in to receive based on your consent. We do not sell or share your personal information with third parties. We take your privacy seriously and implement strict security measures to protect your data from unauthorized access, misuse, or disclosure.
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SMS Policy
By opting in to receive SMS messages from Spotlight Behavioral Healthcare Services, you agree to the following terms:
- Message Frequency: Message frequency may vary and may include appointment reminders, service updates, and other relevant notifications.
- Message and Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan.
To Opt-In:
You may opt-in by providing your phone number through our website, during registration, or by other means where consent is explicitly obtained.To Opt-Out:
You can opt-out anytime by replying STOP to any message or contacting us at 323-287-2880 or info@spotlightbhs.com. Once you opt-out, you will no longer receive SMS messages from us.Need Help? If you need assistance, reply “HELP” or contact our support team at 323-287-2880 or info@spotlightbhs.com.
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Sharing Your Information
We do not sell or share your personal information, including phone numbers, with third parties. Your data is used solely to enhance your experience and provide our services.
However, we may share your personal information in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist us in providing our products and services and maintaining our website.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
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Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You can access, update, or correct your personal information by contacting us.
- Opt-Out: You can opt out of receiving marketing communications by following the instructions in the communication.
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Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
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Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us or through the following:
Phone number: 323-287-2880
Email: info@spotlightbhs.com
